When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
Additionally, when you sign up for the service, we collect certain information from each user, including name and email. We refer to this as "User Information." We collect additional information from the account administrator, including name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Billing Information."
When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information, User Information, and Billing Information.
We use the Billing Information that we collect generally to bill for subscriptions to the Site. Additionally, we use User Information to communicate with you; screen for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Client records are regarded as confidential and therefore will not be divulged to any third party, other than our affiliates or partners. Clients have the right to request sight of, and copies of, any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both Parties. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
In some cases, you may opt in to sharing energy data from your utility provider. In this scenario your energy utility will provide us with your energy usage information under strict confidentiality restrictions. The personal information Databrook receives from your utility will not be shared with any third-party without your explicit consent.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you sign up through the Site, we will maintain your Billing Information for our records unless and until you ask us to delete this information.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@databrook.io or by mail using the details provided below:
408 Printz Rd, Arroyo Grande, CA, 93420, United States